VB777 Privacy Policy – How We Protect Your Data

VB777 is an online sports betting and casino platform serving players in Pakistan. When you register, deposit, place a bet or play a casino game on VB777, we collect certain information about you. This Privacy Policy explains in plain terms exactly what that information is, why we need it, how we keep it safe, who we share it with and what you can do about it.

We understand that handing over personal details — your name, your date of birth, your JazzCash or Easypaisa mobile number — requires a degree of trust. We take that trust seriously. VB777 does not sell your personal data to advertisers, does not share it with unrelated third parties, and does not use it for purposes beyond running your account, processing your transactions and improving the platform.

This policy applies to all personal data collected through:

• The VB777 website at vb777.ml
• The VB777 Android mobile app
• Any live chat, email or other communication you initiate with our support team
• Any promotional activity you participate in through the VB777 platform

By creating an account and using VB777, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described. If you do not agree, please do not register or continue using the platform.

VB777 collects two categories of personal data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Registration details: Full legal name, date of birth, email address, Pakistani mobile number and account password
• Identity verification documents: CNIC, passport or other government-issued ID submitted to verify your age and identity
• Payment details: Your JazzCash or Easypaisa account number, bank account details, or card information used to make deposits and receive withdrawals — handled as described in Section 4
• Communication records: Messages, queries and feedback submitted to our support team via live chat or email
• Responsible gaming settings: Deposit limits, session reminders, self-exclusion preferences and any other account controls you configure

Information collected automatically:

• Device and browser data: Device type, operating system version, browser type, screen resolution and unique device identifiers
• Usage data: Pages visited, features used, time spent on the platform, bets placed, games played and session duration
• Network data: IP address, approximate geographic location derived from IP, and mobile network information
• Cookies and similar tracking technologies: As described in Section 5

VB777 uses the personal data we collect for the following specific purposes — and no others:

• Account operation: Creating and managing your player account, authenticating your login, maintaining your balance and transaction history, and enforcing the single-account policy
• Payment processing: Crediting deposits to your account, processing withdrawal requests and verifying that payments are made to and from accounts in your own name
• Identity verification and fraud prevention: Confirming your age and identity at registration and before processing large withdrawals; detecting and investigating suspicious activity, duplicate accounts and potential fraud
• Responsible gaming: Enforcing the deposit limits, session reminders, loss limits and self-exclusion settings you configure; identifying patterns of play that may indicate a problem gambling situation and flagging them for review
• Customer support: Responding to queries, resolving disputes and processing account-related requests submitted through live chat or email
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use VB777, identify technical issues and improve features — no individually identifiable data is used for this purpose
• Communications: Sending account notifications, promotional offers (where you have opted in) and important updates about changes to our terms or policies
• Legal compliance: Meeting anti-money laundering (AML) record-keeping requirements, responding to lawful requests from competent authorities, and enforcing our Terms and Conditions

When you make a deposit or request a withdrawal on VB777, your payment details are handled with the highest level of care. VB777 supports JazzCash, Easypaisa, Raast, direct bank transfer, and debit or credit cards issued by Pakistani banks — all transactions are conducted in PKR.

Payment data is processed through encrypted connections at all times. Card details are never stored on VB777 servers — they are tokenised and handled directly by our PCI-DSS compliant payment processing partners. Your JazzCash or Easypaisa mobile number is stored securely and used solely to process your transactions and verify that withdrawals go to an account in your own name.

We retain a record of your transaction history — deposit amounts, dates, withdrawal requests and payment methods used — as required for account management and anti-money laundering compliance. This transaction record is not shared with any third party except where required by law or as described in Section 6.

VB777 will never ask you to share your full card number, CVV, mobile wallet PIN or online banking password through any channel, including live chat or email. If you ever receive such a request claiming to be from VB777, please treat it as fraudulent and contact our support team immediately.

VB777 uses cookies and similar technologies to make the platform work properly, keep your session active while you are logged in, remember your preferences, and understand how players use the site so we can improve it.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your account state and enable secure transactions. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options and responsible gaming configurations so you do not need to reconfigure them on every visit.
• Analytical cookies: Collect anonymised data about how pages are used, which features are popular and where technical errors occur. This helps us improve the platform. No individually identifiable data leaves VB777's own analytics environment.
• Security cookies: Help detect and prevent fraud, unusual login activity and suspicious behaviour patterns across sessions.

VB777 does not use third-party advertising cookies or retargeting pixels. We do not allow external ad networks to place cookies on the VB777 platform.

Most browsers allow you to manage or block cookies through their settings. Blocking essential cookies will prevent VB777 from functioning correctly, but you can safely block or limit analytical and functional cookies without losing access to core features.

VB777 does not sell, rent or trade your personal data to any third party. We share data only in the following limited and necessary circumstances:

• Payment processors: Your payment details are shared with our payment processing partners — including JazzCash, Easypaisa, Raast infrastructure providers and card processing services — strictly to execute your deposit and withdrawal transactions. These partners process your data under their own privacy policies and are bound by confidentiality obligations.
• Identity verification providers: When we request identity documents, those documents may be processed by a third-party verification service to confirm authenticity. These providers act under strict data processing agreements and are not permitted to use your data for any other purpose.
• IT infrastructure and hosting partners: VB777 uses reputable third-party cloud hosting and security services to run the platform. These providers may technically have access to infrastructure that stores your data but are bound by confidentiality and security obligations and are not permitted to access or use your data independently.
• Legal and regulatory requirements: We may disclose your personal data if required to do so by a valid court order, lawful request from a competent authority, or applicable law. We will always aim to notify you of such a request where we are legally permitted to do so.
• Fraud prevention and security: In cases of suspected fraud, money laundering or other criminal activity, we may share relevant data with financial institutions, law enforcement or anti-fraud organisations as necessary to investigate and address the matter.

In all cases, we share only the minimum data necessary for the specific purpose and require all third-party recipients to handle your data securely and in accordance with applicable data protection standards.

Keeping your personal and financial data secure is a core operational priority at VB777. We employ the following technical and organisational measures to protect your information:

• TLS/SSL encryption: All data transmitted between your device and VB777 servers is encrypted using industry-standard TLS protocols. The padlock icon in your browser confirms this encryption is active during every session.
• Encrypted data storage: Sensitive personal data including identity documents and payment references are stored in encrypted form. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal data within VB777's systems is restricted to authorised personnel who need it to perform specific job functions. Staff with access to personal data are subject to strict confidentiality obligations.
• Two-factor authentication: Available on all VB777 accounts to prevent unauthorised access even if login credentials are compromised. We strongly recommend all players enable this feature.
• Intrusion detection and monitoring: VB777 systems are monitored continuously for unusual access patterns, potential intrusions and security anomalies.
• Regular security reviews: Our technical infrastructure undergoes regular security assessments to identify and address vulnerabilities before they can be exploited.

While we implement robust security measures, no system connected to the internet can be guaranteed to be completely immune to attack. In the event of a data breach that is likely to affect your rights or interests, we will notify you promptly and take immediate steps to contain and remediate the incident.

VB777 retains your personal data for as long as your account is active and for a defined period after account closure, as required for legal, regulatory and operational purposes.

• Active account data: Maintained for the full duration your account remains open and for a minimum period after closure to allow for dispute resolution and regulatory compliance.
• Transaction records: Financial transaction records — including deposits, withdrawals, bets placed and bonus activity — are retained for a minimum of five years from the date of each transaction, in line with standard anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for the duration of the account and for a minimum of five years following account closure.
• Support communications: Chat logs and email correspondence with our support team are retained for up to two years to assist with dispute resolution and quality assurance.
• Analytical data: Anonymised, aggregated usage data that cannot be linked back to any individual is retained indefinitely for platform improvement purposes.

When data is no longer required for the purposes set out above, we securely delete or anonymise it. Requests for early deletion of personal data are handled under the Your Rights provisions in Section 9, subject to our legal retention obligations.

As a VB777 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team through live chat or email as described in Section 12.

VB777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, we require every user to confirm that they are at least 18 years of age, and we conduct age verification checks as part of our standard account review process.

If we discover that personal data has been collected from a person under 18 — whether through a false declaration during registration or any other means — we will immediately close the associated account, void any transactions, and securely delete the personal data in question.

If you are a parent or guardian and believe that a minor has registered on VB777 using false information, please contact our support team immediately so we can investigate and take appropriate action.

VB777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or platform features. When we make material changes — those that meaningfully affect your rights or how your data is used — we will notify registered players via an in-platform notification or an email to your registered address before the changes take effect.

Minor updates such as clarifications or typographical corrections may be made without prior notice. The "Last updated" date at the top of this page will always reflect when the most recent version was published.

We encourage you to review this Privacy Policy periodically to stay informed about how VB777 protects your data. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please contact us through the following channels:

• Live Chat: Available 24/7 within the VB777 platform or Android app — the fastest way to get a response
• Email: [email protected] (plain text only — not a clickable link)
• FAQ: Visit our FAQ page for answers to common privacy and account questions

When submitting a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond accurately. We aim to respond to all privacy-related queries within 5 business days and to complete data access or deletion requests within 30 days.

For responsible gaming support, self-exclusion requests or spending limit adjustments, please visit our Responsible Gaming page or contact live chat directly — these requests are handled with priority.